Exchange Eligibility
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Products can be exchanged within 3 days of purchase.
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Item must be unused, unwashed, and in original condition with tags and packaging intact.
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Exchange is allowed only with the original bill/receipt.
Non-Exchangeable Items
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Baby milk formula
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Diapers and wipes
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Baby food items
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Undergarments and hygiene products
(For health and safety reasons)
Exchange Process
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Exchange is available for size or product change only.
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No cash refund will be provided.
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If the exchanged item costs more, the price difference must be paid.
Delivery Orders
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For delivery orders, customers must inform us within 24 hours of receiving the product.
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Delivery charges are non-refundable.
Important Note
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Products damaged due to misuse, washing, or improper handling will not be accepted for exchange.
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Baby Pasal reserves the right to approve or decline any exchange request.